Build Scalable Platforms
That Actually Scale
Multi-tenant architecture, billing plumbing, and enterprise readiness baked in. Ship faster without creating a legacy mess.
The SaaS Infrastructure
We build the boring but critical parts so you can focus on your secret sauce.
Tenant Model & Isolation
Pick the right strategy early to avoid rewrites.
- Tenant structure: orgs, workspaces, teams
- Isolation model: pooled vs siloed patterns
- Row-level access strategy to prevent leaks
- Data lifecycle rules: retention & offboarding
Identity & Permissions
Clean access control that scales.
- Role design: owner/admin/member/viewer
- Object-level authorization checks
- Invite flows and domain restrictions
- Audit-friendly access events
Billing & Entitlements
Pricing is a product surface.
- Plan/seat/usage packaging mapped to code
- Subscription lifecycle handling
- Invoice and payment-failure recovery
- Webhook-first billing reliability
Admin & Support Tools
Internal tools decide support costs.
- Customer lookup & account health view
- Impersonation / support access (auditable)
- Feature flagging and rollout controls
- Refund/credit notes and plan overrides
From Blueprint to Scale
A disciplined build process that avoids technical debt traps.
SaaS Blueprint
We convert the idea into an operating model: buyer type, pricing packaging, and platform scope boundaries.
Tenant & Identity
We define tenants, membership rules, and auth boundaries so data isolation isn’t an afterthought.
Billing Integration
We implement subscriptions with a webhook-driven backend so trials and failures are handled reliably.
Platform Core
We build the foundations: onboarding, invites, account settings, usage tracking, and admin workflows.
Enterprise Layer
If needed, we add SSO, SCIM, and audit logs. (This is often a 'later' stage for early startups).
Operational Hardening
We ensure observability, alerts, and safe release patterns are in place before you scale.
Launch Readiness
Set up analytics and iteration paths. Launch is just the starting line.
Ready for Big Deals
Features that unlock upmarket customers.
SSO (SAML)
Single sign-on support with clear domain mapping.
SCIM Provisioning
Automated user/group provisioning for IT teams.
Audit Logs
Who did what, when, and from where — fully searchable.
Security Posture
Evidence packages that speed up vendor reviews.
Deliverables Package
Everything included in a standard platform build.
Built to Sleep At Night
Observability and incident readiness baked in.
Observability Built In
- Structured logs + request correlation
- Traces for critical user paths
- Operational dashboards (latency, errors)
Incident Readiness
- define SLOs for key workflows
- Alerting tuned to user impact
- Runbooks for common outages
Common Questions
Do we need multi-tenancy from day one?
Not always. If your target customers are small and risk is low, start simple. If you’re selling to enterprises or handling sensitive data, multi-tenant decisions should be made early.
Can we do usage-based billing later?
Yes, but you should model usage events early. Even if you start with flat tiers, capture usage in a clean schema so you can evolve pricing without rebuilding reporting.
What makes SaaS support expensive?
Lack of internal tooling. If your team can’t quickly see account state, billing status, usage, and errors, every ticket becomes a mini-investigation.
What about SOC 2?
We build with SOC 2 in mind (audit logs, access controls, change management). We can help prepare the technical evidence you'll need for audit.
Want a platform foundation that scales?
Send us your product requirements and pricing model. We’ll propose a SaaS architecture that grows with you.